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Home Services Technician in Beltsville, MD at UniTek Global Services, Inc.

Date Posted: 4/8/2019

Job Snapshot

Job Description

DirectSAT USA - Home Audio/Video Installation Technician
Beltsville, MD Area


The Home A/V Technician will travel to customers' homes to troubleshoot, install, upgrade, and/or repair home audio, video, and electronic products/services.

Essential Duties and Responsibilities includes the following (other duties may be assigned):

§ Safely and professionally install home service products including, but not limited to, televisions, furniture, and home automation devices.

§ Repair, service, and troubleshoot mobile devices/electronics, including cell phones.

§ Maintaining a company vehicle and managing company assets.

§ Meeting customer appointment expectations by showing up on time.

§ Driving multiple hours per day in all-weather types to pick up, deliver, and install necessary products.

§ Lifting heavy packaging and boxes containing large devices like televisions.

§ Handle all customer issues and questions with care by develop solutions for the end-user.

§ Managing the work order from receipt to completion including system updates, proper compliance paperwork, and risk management through phone calls and smart phone applications.

§ Ensure all work is done according to professional quality standards.

§ Operate small hand tools and small power tools with efficiency and skill.

§ Follow all company policy and procedures relevant for the technician position.